Do Berkey systems have a warranty?
Yes, the Black Berkey®
purification elements have a two-year prorated warranty calculated in
six months intervals. Our guarantee is prorated similar to the guarantee
on tire tread. In other words, if you have used the filters for six
months, 75% of the guarantee still applies and so you can get a
replacement set for 25% of the normal cost.
The systems themselves and their components have a six-month warranty as stated below.
GENERAL WARRANTY INFORMATION
New
Millennium Concepts, Ltd.(The manufacturer) warrants this product to
be free from defects in materials and workmanship for a period of 6
months from date of purchase. Black Berkey® purification
elements have a two-year prorated warranty calculated in six months
intervals. New Millennium Concepts, Ltd. will replace or repair any
product that it deems is not properly functioning during the stated
warranty period. Relief under this warranty is limited to the
replacement or repair of defective materials or workmanship only. New
Millennium Concepts, Ltd. shall not be held liable for incidental or
consequential damage to personal property from, but not limited to, a
defective unit, improper use, abuse, accident, or neglect, etc. No
warranty will apply to units which have been used for purposes not
intended, which have been altered so as, in the manufacturers judgment,
to affect adversely its performance. This warranty is for the
original retail purchaser only, and cannot be transferred. Repair or
replacement of parts will be made upon delivery to manufacturer’s plant
or authorized service dealer at customer’s expense. The laws of the
State of Texas, USA, will govern any disputes regarding this warranty
or claim made. This warranty, which is given expressly in lieu of all
warranties, expressed or implied, or merchantability and fitness for a
particular purpose, constitutes the only warranty made by New
Millennium Concepts, Ltd.
Please feel free to contact us for any warranty issues.
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