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We appreciate your business
and value your time and money. We want you to be completely satisfied and make
it easy for you to return your order. If for any reason you are not satisfied
with your order, simply follow the below steps to return your product to receive
a full refund.
1.
We do NOT charge any restocking fees on returned orders.
2.
Customers are responsible for return shipping.
3.
If within 30 days of your purchase date, you are not satisfied with your
purchase for any reason, please contact us and we will do our best to fix and
resolve any issues. We can be reached at
416 - 830 -7772 or via e-mail at mike@berkeywaterfiltercanada.com
4. All food items are final sale and cannot be
returned.
5. Please
contact us immediately if you are missing any items in your order.
Warranty Information
VISUAL INSPECTION:
We want you to be happy when you receive your order. This is why we inspect, if packaging allows,
EACH item in your order prior to shipping for any visible defects and to ensure
all items of your order are accounted for.
WARRANTY SUPPORT:
Most of the products we sell carry a warranty honored by the
manufacturer. Please contact us first with any warranty related issues. You will receive any defective parts under
warranty from us or the manufacturer as quick as possible.
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